Water damage leaves Rotherham homes without phones

PHONE giant BT has apologised after more than 60 customers were left without working phone lines for almost two weeks.

BT said “extensive water damage” had meant 70 metres of cable had to be replaced in Broom, with 62 customers reporting faults.

The problem was resolved on Friday and all lines were back in action.

A spokeswoman said: “We are very sorry for inconvenience caused to customers in the Broom area of Rotherham who have recently been without telephone service.

“Water damage made it necessary to remove and replace 70 metres of underground cable.

“All customers on the BT network can get service updates via their service providers who can also provide diverts to mobile phone to avoid missing any important calls.”