Tram Train suspended 'until further notice’ due fault found on one vehicle

Tram Train suspended 'until further notice’ due fault found on one vehicle

By Adele Forrest | 10/04/2019

Tram Train suspended 'until further notice’ due fault found on one vehicle

TRAM operator Supertram has been forced to suspend Tram Train services until further notice due to a vehicle fault which could affect its fleet of Citylink vehicles.

An issue detected by the vehicle manufacturer on one Tram Train last night (Tuesday) means that further exploration of the potential impact on other Citylink vehicles is now required. 

A Stagecoach statement said: “The manufacturer has detected a potential problem relating to the structure underneath the vehicle, known as the bogie. The issue relates to a bracket on the bogie which is not linked to the mechanical running of the vehicle, but must be rectified before trams can re-enter service.

“As a result, no Tram Train services are currently able to run between Cathedral and Rotherham Parkgate. Tram tickets are being accepted on both Stagecoach and First buses, as well as Northern Rail services to Meadowhall. Additional Supertram staff are also on hand during peak times at key locations to assist customers and provide alternative transport information.”

There is currently no estimate as to when normal service will resume. Customers can access the latest information via the Supertram website and Twitter: @SCSupertram.

A spokesman for Supertram added: “We are sorry for the disruption this has caused to our customers this morning. For safety reasons, the vehicle manufacturer has identified the need to carry out checks, and possibly additional work, on our Citylink vehicles following a fault that was detected on one Tram Train yesterday. This is having a significant impact on our Tram Train services in particular.

“I would like to reassure passengers that these checks will be done as quickly as possible to minimise the level of disruption. We would like to thank customers for their patience while we do this work and apologise again for the impact this is having on their journeys.”

 




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