Tesco says sorry over “disgusting” customer safety area - and calls for shoppers to do their bit

Tesco says sorry over “disgusting” customer safety area - and calls for shoppers to do their bit

By Michael Upton | 22/07/2020

Tesco says sorry over “disgusting” customer safety area - and calls for shoppers to do their bit

 

 

TESCO has apologised and asked customers to do their bit to spread safety and good hygiene after a shopper complained its cleaning station was in a sorry state.

A reader contacted the Advertiser to highlight the issue after finding a chaotic scene at the Tesco Extra store in Drummond Street.

She said: “I was absolutely appalled and disgusted. Words cannot describe how angry and disgusted I was. 

“Myself and many other customers were unable to sanitise our hands or trolleys, putting us at risk of Covid-19. How is this allowed? 

“Tesco have obviously failed in training their staff in infection control training, infection control procedures and policies. 

“My real concern is that this was allowed to happen in a 'public' area - what is happening about infection control measures in areas we, the public, are unable to see?”

A Tesco spokesperson said: “The safety of our customers and colleagues is our top priority. 

“The area where we provide hand sanitiser and cleaning wipes for customers is cleaned regularly, so we're sorry to hear that it was not up to our usual standards. 

“We ask customers to help by putting used any tissues in the bin provided.”

Tesco said it had introduced extensive measures across all stores, including hand sanitiser and cleaning wipes, protective screens at every checkout, social distancing signage and regular cleaning.




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