Dying Rotherham fan's ordeal to get to Pink gig at Liverpool FC looking rosier after Advertiser steps in

A TERMINALLY-ill music fan’s dying wish to see her idol Pink perform was marred by frustration after an six-month battle to change her ticket to one in a disabled-friendly area.
Emma Wilson (left) with her carer Amie JamesEmma Wilson (left) with her carer Amie James
Emma Wilson (left) with her carer Amie James

But after being contacted by the Advertiser, Liverpool Football Club agreed to look into switching Emma Wilson’s seats — having initially quoted her £600 for a special hospitality deal.

Emma’s condition has severely deteriorated since she paid more than £400 for four tiered tickets in October to see Pink at Anfield on Tuesday, June 25.

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The 38-year-old, from Herringthorpe, is now wheelchair-bound and her family and carer have been battling with the stadium and Ticketmaster since the start of the year for more suitable seats.

Friends were faced with the prospect of carrying Emma, who has bulbar onset motor neurone disease — and her special suction machine — up the stairs of the stand after being told she couldn’t take her wheelchair beyond the turnstiles.

Emma, who can only communicate in written form, said missing the concert was not an option.

“It’s one of my wishes and dreams to see Pink at this gig, so it looks like I’ll be doing my own Ninja Warrior challenge to get to my seat,” she said.

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Friend and carer Amie James (33) said she had been passed from pillar to post between Ticketmaster and Liverpool trying to raise the issue.

Amie said: “Ticketmaster told me they just allocate the tickets and Anfield said they can’t change the tickets.

“They said there was nothing they could do. They couldn’t give us lower seats and the only thing we could do was buy hospitality tickets.”

Ann Quinn, a volunteer with the South Yorkshire branch of the Motor Neurone Charity, also contacted the club on Emma’s behalf but said she felt like “they just wanted to sell me a hospitality ticket”.

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She added: “I did explain to them that Emma can’t eat, she is fed through a peg, but they said the hospitality price could not be reduced.”

Ann said she had expected more from the club, particularly after being rocked recently by news that former player Stephen Darby had been diagnosed with motor neurone disease.

Emma, who was told she had between three months and three years to live in 2017, took to Twitter to ask Pink and TV chat show host Ellen DeGeneres for help but received no response.

After her pleas went unanswered, she turned to the Advertiser for help.

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Liverpool FC told the Advertiser this week they were unaware of any complaint about Emma’s booking and were now looking into the situation.

The club confirmed it had the contingency to accommodate Emma and would contact her direct to resolve the matter.

Reacting to the update, charity worker Ann said it was a “good outcome” but she was surprised by the U-turn.

“I don’t know how they are managing now [to accomodate her]. Does it take the press to put the pressure on them? That’s not right,” said Ann, whose thoughts were echoed by Amie.

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