BARCLAYS Bank has blamed customers’ changing habits for closing a Rotherham branch.
The Kiveton Park branch will shut on November 10, leaving customers with a trek to Herringthorpe for face-to-face services.
A spokeswoman said: “The way customers undertake their banking is changing as people increasingly use online, telephone and mobile devices.
“At Kiveton Park, customer usage has continued to decline and 78 per cent of Kiveton customers are now banking online together with 29 per cent of our customers now regularly use alternative branches, which is why we have taken the difficult decision to close it.
“We hope that the availability of our other Barclays branch at 485 Herringthorpe Valley Road, Rotherham, and access to services at the local Post Office located at 25, Station Road, Kiveton Park, along with our range of digital channels, will help to ease the transition for our customers.”
The bank said it would be speaking to business owners and residents before the closure to talk about other ways to use its services and some transactions would be available at post offices.
All customers would be notified by letter of the closure and staff would be happy to discuss their concerns, Barclays said.
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