Rotherham council house repairs under discussion

By Gareth Dennison | 09/11/2017

Rotherham council house repairs under discussion
Rotherham Borough Council's Riverside House

REPAIRS to council houses will be a focus at RotherFed’s next open board meeting.

Workshops will be held as part of research into what can be improved.

RotherFed chief executive Steve Ruffle said: “Council tenants tell us good quality repairs to their homes are the most important service they receive from their landlord. 

“Satisfaction levels with repairs are very high but we want to look in more detail on ways the appointment and communications process could be strengthened and improved.”

Tenant scrutiny panel chairman David Ramsden added: “We are really keen to get tenants views on the appointment, communication and customer journey for repairs.”

The meeting takes place between 10am and 1pm on Thursday, November 30, at Springwell Gardens Community Centre on Eastwood View. 

The formal business takes place in the first hour and a buffet lunch will be provided after the workshops. Book a place by calling 01709 268515 or emailing info@rotherfed.org.

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