New police hotline operators field 15,000 calls

A NEW police phone number received more than 15,000 calls in its first month.

More than 500 people a day are now ringing South Yorkshire Police’s non-emergency 101 line.

But more residents are still calling the old number, which is being slowly phased out.

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Head of communications Supt Adrian Moran said: “It’s important that our communities know how to contact us and the most appropriate way to contact us to resolve their issue.

“Calls to the 101 number are answered by specially-trained staff here in South Yorkshire.”

The 101 number should be used for calls less urgent than 999 incidents, where life is in danger or a crime is in progress. All calls to the new line cost 15p.