From parks to markets, all Rotherham Council's Christmas opening hours

By Gareth Dennison | 21/12/2017

From parks to markets, all Rotherham Council's Christmas opening hours
Riverside House

HERE is all you need to know about when council services will be available over Christmas and new year.

It also includes opening times for visitor attractions to help you make the most of the festive period.

Rotherham Borough Council customer services (including emergencies)
From 8pm on Friday December, 22, council essential services will be taking emergency telephone calls only. Emergency services are open 24 hours a day, seven days a week. 
 
To report an emergency to the council, phone: 

  • Emergency council house issues and repairs: 01709 336009
  • Emergency highways issues: 01709 336003
  • Children and young people’s services: 01709 336080
  • Adult social services: 01709 822330
  • Any other emergency: 01709 336009

If you feel that a child or young person is in immediate danger, please phone 999.  

To report non-emergency issues at any time go to www.rotherham.gov.uk/contactus.

Normal services will resume at 8am on Tuesday, January 2.


Crisis loans
Crisis loans are available from Laser credit union on 01709 836500.

Saturday, December 22, to Tuesday, December 26: closed
Wednesday, December 27, to Friday, December 29: open 
Saturday, December 30, to Monday, January 1: closed

 

  • A direct application 9am to 2pm (with an answerphone facility available out of hours or during busy times)
  • Loan appointments 9.30am to 2pm 

Bin collections
All households should have received a calendar informing residents of collection days. 

Full details of bin collection days over the Christmas and New Year period can also be found by visiting www.rotherham.gov.uk/bincollections.

Your Christmas waste can also be taken to any household waste recycling centre. 
Monday, December 25: closed
Tuesday, December 26: closed
Wednesday, December 27, to Monday, January 8: open (except Monday, January 1: closed)
 
Outside of the festive period the sites are normally open six days a week:

  • Magilla Common Rd, Anston - closed Tuesday
  • Car Hill, Greasbrough - closed Wednesday
  • Warren Vale, Rawmarsh - closed Thursday
  • Lidget Lane, Bramley - closed Friday

Riverside library and walk-in centre
Saturday, December 23: open as usual 
Sunday, December 24, until Monday, January 1: closed
Tuesday, January 2: open as usual
 
All other borough libraries and customer service walk-in centres:
Saturday and Sunday, December 23 and 24: open as usual
Monday, December 25, to Monday, January 1: closed
Tuesday, January 2: open as usual
 
The online library is open 24 hours a day, seven days a week.
 
Each library and customer service centre’s regular opening times can be found at: www.rotherham.gov.uk/libraries.

Emergency help if you are homeless 
From Saturday, December 23, to Monday, January 1, if you are homeless, or know someone who is, contact the council on 07748 143170.
 
Registration service
The service has a statutory duty to provide specific services during this time, notably death registration and the delivery of celebratory services. Other services will be limited or withdrawn.

Death registration: Wednesday to Friday, December 27 to 29: open

Celebratory services: Wednesday to Sunday, December 27 to 31: open, including services at Clifton Park Museum.  

Notices of marriage will be taken if required: Wednesday, December 27 to Friday, December 29.

Birth registration: Wednesday, December 27, to Sunday, December 31: closed

Marriage/civil partnership by registrar generals licence: Saturday, December 23 to Monday,  January 1: available

Out of Hours Burial Service: Saturday, December 23, to Monday, January 1: closed            

Advocacy and appeals service: Monday to Friday, December 25 to 29: closed

Other organisations providing help and assistance:
The Silver Line is an organisation that offers a telephone befriending service to older people. They will be open over the Christmas period and it gives a lonely older person someone to talk to. 
Visit www.thesilverline.org.uk or call 0800 470 80 90 free 24 hours a day, seven days a week.
 
Samaritans offer a safe place to talk at any time. Call 116 123 free from any phone, 24 hours a day seven days a week.
 
Online services
You can make online payments for services such as council tax, rents or parking fines using credit or debit cards or PayPal. You can manage your business rates or benefits online, renew library books or download ebooks for free. Go to www.rotherham.gov.uk.
 

Tickets for Jack and the Beanstalk are still available

Rotherham Visitor Centre, including the Civic theatre box office
Sunday, December 24 to Monday, January 1: closed
Tuesday, January 2: open as usual

When the visitor centre box office is closed, you can buy tickets directly at the Civic, Catherine Street: 
Sunday, December 24: 10am until 2.45pm 
Monday, December 25: closed
Tuesday and Wednesday, December 26 and 27: 1.30pm until 6.45pm
Thursday, December 28: 10am until 6.45pm
Friday, December 29: 1.30pm until 6.45pm
Saturday, December 30: 10am until 6.45pm
Sunday, December 31: 10am until 2.45pm
Monday, January 1: closed
 
Visitor attractions

Clifton Park Museum:
Saturday, December 23: 9.30am until 5pm (café closes at 3pm)
Sunday to Friday, December 24 to 29: closed
Saturday, December 30: 9.30am until 5pm (café closes at 4pm)
Sunday, December 31, and Monday, January 1: closed
Tuesday, January 2: 10am until 5pm (café closes at 3.30pm)
Current exhibtions are Childhood through the Ages 1940s to 1980s, Geology Rocks and the Animals of Rotherham’s Habitats Through Time. 
 
Archives and local studies
Sunday, December 24, to Tuesday, January 9: closed
Wednesday, January 10: 10am to 5pm
 
Boston Castle: closed until April 2018. 

Thrybergh Country Park (pictured)
Sunday, December 24: 8.30am until 4pm.
Monday, December 25: closed
Tuesday, December 26, to Saturday, December 30: 8.30am until 5pm
Sunday, December 31, and Monday, January 1: 8.30am until 4pm
Tuesday, January 2: 8.30am until 5pm

Lakeside Café: 
Sunday, December 24: closes at 2pm 
Monday, December 25, Tuesday, December 26, and Monday, January 1: closed

Tutti Frutti ice cream parlour:
Sunday, December 24: closes at 2pm
Monday, December 25: closed 
Tuesday, December 26: closes at 3pm
Wednesday to Saturday, December 27 to 30: 9am until 4.30pm
Sunday, December 31: closes at 3pm 
Monday, January 1: closed
 
Ulley Country Park:
Sunday, December 24: 9am to 4pm. 
Monday, December 25, Tuesday, December 26, and Monday, January 1: closed 
 
Rother Valley Country Park:
Sunday, December 24, to Tuesday, January 2: 8.30am until 5pm (last entry 4 pm)
Monday, December 25: closed

Café:
Sunday, December 24, to Tuesday, January 2: 9am until 4pm 
Monday, December 25: closed

Cycling Centre:
Sunday, December 24: 9am until 4.30pm (last hire 3.30pm)
Monday, December 25: closed
Tuesday, December 26, to Tuesday, January 2: 9am to 4.30pm (last hire 3.30pm)

Watersports Activity Centre: Closed during the winter season.
 
Herringthorpe Stadium:
Sunday, December 24, to Monday, January 1: closed
Tuesday, January 2: open as usual 5pm until 9pm
 
Rotherham Markets:
Saturday, December 23: 8.30am until 5pm
Sunday, December 24: 8am until 2pm
Monday and Tuesday, December 25 and 26: closed
Wednesday, December 27, to Saturday, December 30: 8.30am to 5pm  
Sunday, December 31, and Monday, January 1: closed
Tuesday, January 2: 8.30am until 5pm.



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