HEALTH & WELLBEING: Get the Right Treatment, First Time

The best way to get better quicker is to make sure you access the best service for your illness.

24 hour helpline, NHS 111, is available to provide advice when you are feeling ill. Most ailments and illnesses, such as coughs, colds, sore throats, aches and pains can be self-treated at home with a well-stocked medicines cabinet. NHS 111 and pharmacists are highly qualified to give advice on a wide range of common health problems and the beat way to treat them. However if your symptoms are severe and won’t go away then there are doctors available to provide advice.

Health services should be accessed in the following order, when people feel ill:

  • Self care – look after yourself at home with a well-stocked medicine cabinet.
  • Pharmacy (chemist) – for expert advice on common illnesses and the best medicines to treat them
  • Ring NHS 111 – 24 hour helpline health enquiry and advice
  • GP Practice – for illnesses that just won’t go away you can see a nurse or doctor at your local surgery.
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